FAQs
We offer a variety of website support services, including website maintenance, performance optimization, security hardening, plugin and theme assistance, troubleshooting, and emergency support. We can also customize a plan to fit your specific needs.
We provide a free initial assessment and likely can resolve your issue within our initial phone, live chat or Zoom session. If we determine we can resolve your issue we’ll send an invoice and begin work on the same session.
We’re available via live chat 24/7 but please note: assessments are only provided between the hours of 8am-9pm EST Monday-Friday. We will ask you to schedule a session if outside of that timeframe.
We accept most major payment methods due at time of service before work begins after a free initial assessment is made.