Website Support Plans, Maintenance & Troubleshooting

We offer monthly website support for anyone with a website regardless of who built it.

We've been around since 2011.

Getting website help is easy

On Screen Assistance

Our most popular service is providing website help on screen while you watch and dictate what you need completed.

Fully Documented

All chat & email logs are archived for future reference and O.S.A. can be recorded upon request.


Our plans can scale on-demand and we strive to provide a higher quality of service than our competition.

Constantly Evolving

We've designed our service to change with your business. We want to help you more efficiently.

Website help is a click away

We make it easy to get expert help with your website.

Unmatched Service

We offer Live Chat and Email support to all subscribers.

Chat & Email Logs

We provide full logs of all communication.

Dedicated To Helping

We resolve most issues and exhaust every avenue in our attempts.

Relationship Driven

While businesses and websites change, we hope to become a lifetime partner.

I had an issue with my page that prevented me from receiving new business for a week and nobody I reached out to could help me fix it. I requested support from Website Troubleshooting and was called within just a few minutes. Rob was able to clear up my issue and had me back up and running in under an hour. Definitely using these guys for all my website needs going forward.


Support Plans for any budget

Whether you're bootstrapped or fully funded we're here to help through convenient monthly plans.
Additional assistance provided hourly starting at $49 (up to $219).




  • 4 Single Fixes (One Per Week)
  • On Screen Assistance ($49 per hour)
  • Single Website
  • Live Chat or Email Availability
  • Automatic Backups




  • 30 Single Fixes (Two Daily)
  • On Screen Assistance ($99 per hour)
  • Available For Up To 50 Websites
  • Live Chat or Email Availability
  • Automatic Backups


$1600 $1250


  • 30 Single Fixes
  • On Screen Assistance (up to 2 Hours)
  • Available For Up To 50 Websites
  • Live Chat, Email or Phone Availability
  • Automatic Backups

Get Started

Self Schedule On Demand Support

Otherwise, simply fill out the form and we'll be in touch.
* We won't share or sell your information.

Contact Address

Louisville, KY

Call Us Today!

Working Hours

We're available 24/7