Website Support Services
Perfect For Agencies, Freelancers & DIYers
Install Our Site Buddy™ Website Support Tool & When Something Happens, We'll Help You Fix It!
Need help with creative services & software? Check out OnScreenHelp.com
Assessment
We'll assess the situation, scan your website for malware & backup your website
Communication
We'll email you a summary of the proposed solution & provide a quote
Implementation
We'll get to work and typically within one hour we've got the problem solved
Education
We'll schedule a screen share or phone call to review & complete payment
Pricing
We offer On Demand screen sharing sessions & monthly support plans.
Our monthly website support plans include unlimited assistance via live chat & help desk (subject to fair use).
We accept PayPal, Debit/Credit, Stripe or Cryptocurrency.
$219
On Demand Session
Just need help one time? Fix multiple issues!
- One Hour Remote Session
- Malware Scan & Backup
- 24/7 Live Chat Support
- Help Desk Access
$499
Growth (billed monthly)
The best value for growing companies
- Malware Monitoring
- Website Backups
- 24/7 Live Chat Support
- White Label
- Help Desk Access
- Referral Opportunities
$1299
Corporate (billed monthly)
Best for E-Commerce or Serial Entrepreneurs
- Help Desk Access
- 24/7 Live Chat Support
- Covers up to three websites
- Access to partner network
$360
Annual VIP ($29/month)
Best for small businesses
- Malware Monitoring
- Website Backups
- 24/7 Live Chat Support
- Covers single website
- Fix one issue per month
We're incredibly responsive
Troubleshoot & Solve Problems
We are a paid service to screen share and assist you with resolving issues with your website. Whether it's WordPress, Shopify or SquareSpace. We can help with virtually anything including malware cleanup.
We believe in order to be successful in business you need to offer a quality product that you can't find anywhere else. We can offer you the best website troubleshooting experience you've likely ever had.
Our unusual standards
Honesty, Transparency & Reliability
We work together remotely, safely & securely in real-time.
There are plenty of agencies to work on large scale, large budget projects, but you're stuck with marketplaces for everything else.
With our service you have the ability to watch in real time & learn while we work to resolve your issues.
There is complete transparency with minimal liability.
Why Us?
We offer website troubleshooting services for any platform on the market and custom built websites. We've been doing this since 2009 & are 100% based in the United States.
Remote Working
We can work with clients worldwide regardless of timezone
Google Rankings
Top Positions
We're #1 on Google for hundreds of competitive keywords
Communication
We've made our client support services easy to access
Ready to get started?
Awesome!
We're standing by...
The first step is to simply start a live chat.
From there we can pick a support option & hop on a phone call or Google Meet to discuss.
We are a paid service to screen share and assist you with resolving issues with your website. Whether it's WordPress, Shopify or SquareSpace. We can help with virtually anything including malware cleanup.