Troubleshoot & Fix Website Issues through Zoom!

On-Demand Website Support

US-based starting at $99!

Get instant access to an expert web developer that can help fix your website.

Compatible With All Platforms

Beyond Troubleshooting & Updates We Also Provide:

Speed Optimization

Malware Cleanup

SEO Audits

GA4 & Google Ads Consulting

Uptime Monitoring

Highly Trusted

Boram Chris Kim
Boram Chris Kim
I've worked with Robert two years and he has been great resource even my own developer was not able to help. He is knowledgeable, approachable, and fun to work with. His versatile skills in front and backend development and other digital marketing tools such as SEO and FB, served us well. Thank you so much!
Karima K
Karima K
Robert has been awesome when it came to everything pertaining to Star Nursing's website. He has transformed our site and gave it new life! We are appreciative of his willingness to work closely with us and teach/show us so much. Thank you!
Kimberly Joens
Kimberly Joens
Robert has been incredible we are more than satisfied with our results he took our site from lacking to Stacking quickly and fantastic customer service and follow up! Thank you Robert!
Shayna Hanneman
Shayna Hanneman
WestPrime Admin
WestPrime Admin
Incredibly helpful, and informative. Robs the guy!!
Jay Jay
Jay Jay
Wow. So I had another website designer build my new website (not Rob) and there were unresolved issues with how some things displayed. So I hired another person to fix them, and they only got one of the issues fixed. I was then referred to ANOTHER website designer, who looked at the backend/coding and begged off, but referred me to Rob. So now I'm speaking to Rob on the phone, he identifies the issues, We then hop on a Zoom call and I share my screen, and goes into the backend of my site and fixes ALL the issues! In a short amount of time! Everything is now fixed, and Rob fixed it all! I wish I had known Rob before I began this journey with a new website. I can't recommend him enough with my experience today!
Anthony Will
Anthony Will not only built our beautiful WordPress website, but their ongoing maintenance work keep the site up to date and looking good. Rob's attention to detail has also made a big difference. He has identified problems with text that we have provided and helped us out with quick corrections when necessary. Outstanding value and service!
Lyn Parker
Lyn Parker
It's 10:00 PM in Kentucky. I'm in California. I call this random number because I'm about to set my hair on fire!!! I'm stuck, dead in the water. BINGO! I get Rob Docherty and he answers at 10 PM!! 30 minutes later, we've made a plan. The next morning Rob delved into my problem, assessed my needs and agreed to take the Needles California Chamber Commerce and Visitor Center on as a client. He understood our financial constraints and made a plan to accommodate that. He understood our level of expertise and made a plan to accommodate that. He offered a very affordable plan of maintenance. NOW, HERE'S THE MOST IMPORTANT PART! LISTEN UP! He can teach you. He can explain the terminology and technical procedures so you understand. He is patient and waits to see that you understand. These are rare qualities among tech support people----in my opinion. Rob and his team are sincere troubleshooters and tech experts. Trustworthy. Honest.
Jeanette Smith
Jeanette Smith
If every business operated like WebsiteTrouble, the world would be a much happier place. Rob's responses are lightning fast, he's very courteous and patient with technophobes like me, and he's brilliant. He has helped me several times when I've goofed up my website, not only fixing my mistakes, but rebuilding my site to make it easier to modify and beefing up my security. I can't recommend him highly enough. He's amazing.
Parisa Brumand
Parisa Brumand
Great service even after hours and weekend, Robert is so polite and patient, never rushing us off the phone he spent time and resolved issue for our website. Our website had been suspended, he cleaned website for malware and virus and fixed the issue. Great support and great follow-up.

Sell or design websites yourself?

We can help with basic maintenance tasks or provide proactive & reactive support for your client’s websites.

We’ll provide an estimate & invoice before work begins.

  • Content Updates
  • Security Updates & Malware
  • Broken Link Checks & SEO Audits
  • Performance Optimization
  • Backups & Migrations
  • Google Analytics 4 Audit
  • Responsive Testing
  • Image Optimization
  • Analytics Review
  • Accessibility Audits
  • Plugin Management


We offer a variety of website support services, including website maintenance, performance optimization, security hardening, plugin and theme assistance, troubleshooting, and emergency support. We can also customize a plan to fit your specific needs.

After I assess your website issues I request upfront payment and while I fully intend to make a best-effort attempt at resolving issues, part of my fee is the time to diagnose and troubleshoot your issues. In the event that we aren’t making the intended progress based on the initial conversation, I will, at my discretion offer a full refund or future screen sharing session credit.

I am available daily from 8am-10pm EST. I also offer extended hours and emergency support options depending on our engagement.

We accept most major payment methods due at time of service.

Please be advised we do not offer NET 30 terms.

Free Website Speed Analysis

Free Malware Scan