We can help with literally anything technical involving your website.
If you aren't sure if we can help, or just want free advice, hop into our live chat.
The most common issues we encounter
My website is slow
Sick and tired of your slow website contributing to lost sales, leads and customers?
My website is hacked!
The good news: we can fix it within the hour! We charge $360 per year to backup, secure and clean your website.
Fix something broken
If you need help updating or configuring something with your website we're happy to help.
With over 16 years experience in the industry we've learned a ton!
We can help with everything below and much, much more.
Website Monitoring
If your website goes down, we'll both know about it and work on resolving the issue immediately.
Website Updates
If you're using a CMS like WordPress we'll keep everything up to date (weekly) as well as resolve any issues encountered during the update process.
Malware Protection
Experiencing a malware attack is nobody's idea of a good time. If something happens and you DO get infected with malware, we'll have backups in place and we'll restore and/or clean the malware infection!
Speed Optimization
If your website isn't optimized continuously you could lose sales or potential leads because your website took to long to load on a desktop, laptop or mobile device.
Session Recording
If you don't know what people are doing on your website, how are you going to optimize anything? We'll setup analytics tools as well as device session recording so you can review exactly what a visitor does on your website. We can disable this at any time!
On Screen Help
No matter what your creative or technical project we have a team at OnScreenHelp.com that can assist with almost any creative or technical task you have!
We'll fix your website, night or day, based in the USA.
"Rob's help with my client's website was invaluable. Like most people, I thought I could Google and YouTube troubleshoot my client's issue and have her site up and running in no time. After countless hours and a blood pressure through the roof (and it was a Friday afternoon), I reached out to Rob. He answered my request within minutes and was able to effectively troubleshoot my issue, correct it, and then review my client's entire site."
Heather S., Maryland
Introducing Site Buddy™
We're available 24/7 directly on YOUR website!
We have created Site Buddy™ to make it easy to integrate our support system into your business.
Think of it as a bat signal for our team to contact you!
We provide a snippet of code that allows you to securely access our team whenever you want through a combination of fully customizable keystrokes and a single click of a button.
