On-Demand WordPress Support

Troubleshoot & Fix WordPress Issues through Zoom!

Get instant access to an expert web developer that can help fix your website.

Highly Trusted

Marshall Perry
Marshall Perry
First time contacting Rob. Issues on my website have confounded at least 3 website design firms. None could solve 2 basic problems and they had about 3 weeks to do it: 1 page refused to publish and new photos weren't published. Rob solved the issues in 40 minutes. He will be our website's rescuer for life.
Belle B.
Belle B.
Incredibly helpful. Fixed my problem right away and took the time to show me how to fix similar issues myself in the future. Would recommend working with him to anyone.
Jeff Mouttet
Jeff Mouttet
As soon as Rob came on board to help with our website and online presence we saw an immediate jump in on-line sales, traffic and activity. He's been a game changer for us. Highly recommend
Boram Chris Kim
Boram Chris Kim
I've worked with Robert two years and he has been great resource even my own developer was not able to help. He is knowledgeable, approachable, and fun to work with. His versatile skills in front and backend development and other digital marketing tools such as SEO and FB, served us well. Thank you so much!
Karima K
Karima K
Robert has been awesome when it came to everything pertaining to Star Nursing's website. He has transformed our site and gave it new life! We are appreciative of his willingness to work closely with us and teach/show us so much. Thank you!
Kimberly Joens
Kimberly Joens
Robert has been incredible we are more than satisfied with our results he took our site from lacking to Stacking quickly and fantastic customer service and follow up! Thank you Robert!
Shayna Hanneman
Shayna Hanneman
WPDirect Admin
WPDirect Admin
Incredibly helpful, and informative. Robs the guy!!
Jay Jay
Jay Jay
Wow. So I had another website designer build my new website (not Rob) and there were unresolved issues with how some things displayed. So I hired another person to fix them, and they only got one of the issues fixed. I was then referred to ANOTHER website designer, who looked at the backend/coding and begged off, but referred me to Rob. So now I'm speaking to Rob on the phone, he identifies the issues, We then hop on a Zoom call and I share my screen, and goes into the backend of my site and fixes ALL the issues! In a short amount of time! Everything is now fixed, and Rob fixed it all! I wish I had known Rob before I began this journey with a new website. I can't recommend him enough with my experience today!
Anthony Will
Anthony Will
WebsiteTrouble.com not only built our beautiful WordPress website, but their ongoing maintenance work keep the site up to date and looking good. Rob's attention to detail has also made a big difference. He has identified problems with text that we have provided and helped us out with quick corrections when necessary. Outstanding value and service!

Need help with a specific platform? Choose one below...

We can consult on speed optimization, technical SEO & keyword research, GA4/GTM Configuration, Security, Accessibility, Uptime Monitoring and more!

WordPress Support Services

WordPress Maintenance

Backups & Security

Fixes & Troubleshooting

Speed Optimization

Uptime Monitoring

WordPress SEO Audits

@websitetrouble
Check us out on Instagram: @websitetroubles

Common Issues We Can Help With in WordPress...

Slow Loading Website: Is your WordPress website sluggish? We can help! By running a speed test and identifying bottlenecks, we can troubleshoot the issue. We can then deactivate plugins one by one, optimize images, or recommend improved hosting solutions to get your site running smoothly.

WordPress Errors: Encountering white screen errors, login issues, or broken layouts? Don’t panic! We can diagnose the problem by checking error logs and disabling plugins. Updating themes/WordPress core often resolves conflicts, and if necessary, we can help fix corrupted files.

Security Concerns: Worried about malware, hacking attempts, or weak passwords? We can help secure your website! We’ll scan for vulnerabilities using plugins, update passwords, and recommend a security plugin to fortify your defenses.

Website Not Mobile-Friendly: Is your website not mobile-friendly? We’ve got you covered! Using mobile testing tools, we can identify areas for improvement. We can then help you find themes or plugins specifically designed to optimize your site for mobile devices.

Loss of Content or Functionality: Accidental deletions or plugin updates can cause missing content or features. We can help you recover! We’ll check for backups (if available), try reinstalling plugins, and if needed explore data recovery options or perform a hosting migration and implement backup workflows for the future.

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FAQs

We offer a variety of website support services, including website maintenance, performance optimization, security hardening, plugin and theme assistance, troubleshooting, and emergency support. We can also customize a plan to fit your specific needs.

We provide a free initial assessment and likely can resolve your issue within our initial phone, live chat or Zoom session. If we determine we can resolve your issue we’ll send an invoice and begin work on the same session.

We’re available via live chat 24/7 but please note: assessments are only provided between the hours of 8am-9pm EST Monday-Friday. We will ask you to schedule a session if outside of that timeframe.

We accept most major payment methods due at time of service before work begins after a free initial assessment is made.

Free Website Speed Analysis

Free Malware Scan

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