On-Demand Squarespace Support

Troubleshoot & Fix Squarespace Issues through Zoom!

Get instant access to an expert web developer that can help fix your website.

Highly Trusted

Irwin Litvak
Irwin Litvak
I've had a wonderful experience working with Rob and his team at Website Trouble in Louisville KY. He is very patient, punctual, and knowledgeable. I needed assistance with Google Analytics and Google Ads and he gave me an entire walk through as well as helped me set everything up which was very tedious. Definitely a true professional in this space. If you're looking for someone who gets results and has the experience to back it up, then Rob at Website Trouble is without a doubt the best decision you can make. Highly Recommend.
Marshall Perry
Marshall Perry
First time contacting Rob. Issues on my website have confounded at least 3 website design firms. None could solve 2 basic problems and they had about 3 weeks to do it: 1 page refused to publish and new photos weren't published. Rob solved the issues in 40 minutes. He will be our website's rescuer for life.
Belle B.
Belle B.
Incredibly helpful. Fixed my problem right away and took the time to show me how to fix similar issues myself in the future. Would recommend working with him to anyone.
Jeff Mouttet
Jeff Mouttet
As soon as Rob came on board to help with our website and online presence we saw an immediate jump in on-line sales, traffic and activity. He's been a game changer for us. Highly recommend
Boram Chris Kim
Boram Chris Kim
I've worked with Robert two years and he has been great resource even my own developer was not able to help. He is knowledgeable, approachable, and fun to work with. His versatile skills in front and backend development and other digital marketing tools such as SEO and FB, served us well. Thank you so much!
Karima K
Karima K
Robert has been awesome when it came to everything pertaining to Star Nursing's website. He has transformed our site and gave it new life! We are appreciative of his willingness to work closely with us and teach/show us so much. Thank you!
Kimberly Joens
Kimberly Joens
Robert has been incredible we are more than satisfied with our results he took our site from lacking to Stacking quickly and fantastic customer service and follow up! Thank you Robert!
Shayna Hanneman
Shayna Hanneman
WPDirect Admin
WPDirect Admin
Incredibly helpful, and informative. Robs the guy!!
Jay Jay
Jay Jay
Wow. So I had another website designer build my new website (not Rob) and there were unresolved issues with how some things displayed. So I hired another person to fix them, and they only got one of the issues fixed. I was then referred to ANOTHER website designer, who looked at the backend/coding and begged off, but referred me to Rob. So now I'm speaking to Rob on the phone, he identifies the issues, We then hop on a Zoom call and I share my screen, and goes into the backend of my site and fixes ALL the issues! In a short amount of time! Everything is now fixed, and Rob fixed it all! I wish I had known Rob before I began this journey with a new website. I can't recommend him enough with my experience today!

Need help with a specific platform? Choose one below...

We can consult on speed optimization, technical SEO & keyword research, GA4/GTM Configuration, Security, Accessibility, Uptime Monitoring and more!

Squarespace Support Services

Squarespace Maintenance

Backups & Security

Fixes & Troubleshooting

Speed Optimization

Uptime Monitoring

Squarespace SEO Audits

@websitetrouble
Check us out on Instagram: @websitetroubles

Common Issues We Can Help With in Squarespace...

Less Customization Compared to Wix/Webflow: Want more design freedom than Squarespace offers? We can help you find the right platform! If extensive customization is a priority, we can recommend platforms like Webflow that offer more design flexibility. Squarespace excels with beautiful templates, so choosing a template that closely aligns with your vision can minimize customization struggles.

Limited E-commerce Functionality:
Need more advanced e-commerce features than Squarespace offers? We can help you choose the right platform! Squarespace offers solid e-commerce functionalities, but for complex needs like extensive inventory management or intricate product variations, migrating to a dedicated e-commerce platform like Shopify might be the better solution.

Difficulty with Migrating Away: Concerned about moving your site away from Squarespace in the future? We can help you plan for an easier transition! We’ll explore export options available within Squarespace and advise on best practices for portability if it’s a major concern for you.

Limited App Integrations: Can’t find the specific functionality you need in Squarespace extensions? We can help you explore alternatives! We’ll delve into the available extensions and suggest alternative solutions or workarounds if your specific needs aren’t met within the Squarespace ecosystem.

Pricing for Additional Features: Need features like abandoned cart recovery or advanced analytics but on a free plan? We can help you find the right Squarespace plan! Squarespace offers different plans with varying functionalities. We can help you evaluate your website’s needs and recommend the most cost-effective plan that unlocks the features you require.

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FAQs

We offer a variety of website support services, including website maintenance, performance optimization, security hardening, plugin and theme assistance, troubleshooting, and emergency support. We can also customize a plan to fit your specific needs.

We provide a free initial assessment and likely can resolve your issue within our initial phone, live chat or Zoom session. If we determine we can resolve your issue we’ll send an invoice and begin work on the same session.

We’re available via live chat 24/7 but please note: assessments are only provided between the hours of 8am-9pm EST Monday-Friday. We will ask you to schedule a session if outside of that timeframe.

We accept most major payment methods due at time of service before work begins after a free initial assessment is made.

Free Website Speed Analysis

Free Malware Scan

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