On-Demand Shopify Support

Troubleshoot & Fix Shopify Issues through Zoom!

Get instant access to an expert web developer that can help fix your website.

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Need help with a specific platform? Choose one below...

We can consult on speed optimization, technical SEO & keyword research, GA4/GTM Configuration, Security, Accessibility, Uptime Monitoring and more!

Shopify Support Services

Shopify Maintenance

Content Updates & Functionality

Fixes & Troubleshooting

Speed Optimization

CRO & Analytics Audits

Shopify SEO Audits

Check us out on Instagram: @websitetroubles

Common Issues We Can Help With in Shopify...

Limited Design Flexibility: Feeling restricted by Shopify’s themes? We can help you maximize your design potential! While extensive customization might be challenging, we can recommend strategies to work within the theme framework and achieve a design that reflects your brand. If complete creative freedom is crucial, we can explore alternative platforms like Webflow.

Transaction Fees: Concerned about Shopify’s transaction fees? We can help you understand the costs! We’ll explain Shopify’s pricing structure and transaction fees, and if applicable, advise on using their payment gateway to avoid additional charges.

App Costs: Worried about the cost of additional apps on Shopify? We can help you make informed decisions! We’ll explore the functionalities offered by free and paid apps within the Shopify App Store and recommend solutions that fit your budget and website’s needs.

Focus on E-commerce: Need a more robust platform for content-heavy websites? We can help you choose the right platform! While Shopify allows adding a blog, it might not be as powerful as dedicated blogging platforms like WordPress. We can recommend alternative platforms that excel in content management if that’s a primary focus for your website.

Learning Curve: Feeling overwhelmed by Shopify’s functionalities? We can help you get started! Shopify offers comprehensive resources and tutorials. We can guide you through the learning process or connect you with a Shopify expert to answer your specific questions and help you navigate the platform effectively.

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FAQs

We offer a variety of website support services, including website maintenance, performance optimization, security hardening, plugin and theme assistance, troubleshooting, and emergency support. We can also customize a plan to fit your specific needs.

We provide a free initial assessment and likely can resolve your issue within our initial phone, live chat or Zoom session. If we determine we can resolve your issue we’ll send an invoice and begin work on the same session.

We’re available via live chat 24/7 but please note: assessments are only provided between the hours of 8am-9pm EST Monday-Friday. We will ask you to schedule a session if outside of that timeframe.

We accept most major payment methods due at time of service before work begins after a free initial assessment is made.

Free Website Speed Analysis

Free Malware Scan

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