Fix It With AI — a course from WebsiteTrouble.com
Fix Client Sites Faster. Break Nothing.
I fix websites live for a living. Designers kept asking how I use AI without letting it break things, so I put the whole system in a short course. Common sense first, AI second. A 20-point checklist to run before you touch a live client site, prompts you can trust because you know how to verify them, and how to charge for troubleshooting instead of giving it away free.
Start with the free checklist. Then book a private 45-minute one-on-one session with me for $47, or the full course at the $197 founding price.
This is how every fix starts in the course: reproduce it, back it up, change one thing, verify. AI helps — after the basics, not instead of them.
Get the free checklist
The AI Troubleshooting Field Checklist — the 20 checks to run before you touch a live client site. Enter your email and it downloads right away.
The System: 4 Steps, Every Time
Common sense first, AI second. This order of operations is the whole method — the course teaches you to run it fast, on any platform.
Reproduce It
See the exact problem on the exact device before you change a thing. No fixing what you haven’t confirmed.
Back It Up
Site, database, and the one file you’re about to change. Rollback is your safety net.
Change One Thing
Ask AI with real context, test one fix at a time, and know what “fixed” actually looks like.
Verify & Bill
Test like a customer would, explain it in plain English, and charge for the fix.
What You Get
Five short modules, no fluff, plus the tools I use on real client sites every week.
Triage Before Tools
The 20-point checklist — DNS, SSL, forms, email, cache, plugins, mobile — plus the backup and rollback habit that prevents most disasters.
AI as a Junior Tech, Not the Boss
The prompt formula that gets usable answers, how to spot the confident wrong ones, and how to verify before anything touches a live site.
The Usual Suspects
Forms that don’t deliver, email going to spam, plugin conflicts, cache lies, and updates that break layouts — fixed the same calm way, every time.
Build Without Breaking
Use AI to build pages and fixes, test them on a real phone first, and review AI code and copy before a client ever sees it.
Charge For It
Package troubleshooting as its own paid service, with scripts for the panicked client call and plain guidance on what to charge.
20-Point Field Checklist
The printable triage I run before touching any live site. Free today, expanded in the course.
Prompt Library
Tested prompts for errors, forms, email, speed, and conflicts — with the context to add so answers are useful.
Backup & Rollback SOP
The exact steps before a change, and how to undo it cleanly when a fix doesn’t work.
Client Scripts
What to say when a site is down, what the fix will cost, and how to explain it without jargon.
Simple Pricing
Start free. Get a personal 45-minute one-on-one with me for $47. Own the full system for $197.
Free Checklist
For designers who want the system first.
$0
- 20-point AI Troubleshooting Field Checklist
- The 4-step order of operations
- 3 starter prompts that actually work
- Instant download, no card required
Private 1-on-1 Session
45 minutes. Just you and me, live on screen share.
$47 / one time
- 45-minute private session with me personally — not a class, not a recording
- Bring your questions and your actual stuck site or client problem
- I answer and work it with you, live, while you watch
- Full checklist + prompt library included
- $47 credited toward the full course
Limited slots — it’s only me doing these, one person at a time.
Book My One-on-OneFull Course — Founding
All 5 modules, all SOPs, all scripts.
$197 / one time
$297 regular price — founding price for a limited time.
- All 5 modules, short lessons, watch anytime
- Complete prompt library + triage SOPs
- Client scripts & charging guidance
- Private 45-minute 1-on-1 session with me included
- Lifetime access, founding updates included
Questions before you buy? Email support@websitetroubleshooting.com — a human (me) answers.
Common Questions
Also from Rob — on MarketingTrouble.com
Fix the site. Then market it.
If your clients also ask you for help with posts, ads, and emails, I made a companion course for that too: Market It With AI — plan a month of marketing in one afternoon, in your own voice, and understand what your numbers actually mean. Free checklist, a private 45-minute one-on-one with me for $37, and the full course at $97 founding.
See Market It With AI →Start Free. Fix the Next One Right.
Get the 20-point checklist now, then book your private 45-minute, $47 one-on-one with me while founding pricing is open. Slots are limited because it’s only me. And if a client site is down right this minute, skip the course — get live help first.
Taught by Rob Docherty — WebsiteTrouble.com, Louisville, KY. I fix websites live on screen share while owners and designers watch, in plain English, showing my work.
- Common sense first. AI second.
- Real fixes, real screens, no jargon
- A human to call when you’re stuck